We are committed to the principles of privacy and security on the Internet. We want
you to enjoy the RxRefill.net service with the confidence that comes from knowing
the practices that we follow regarding the treatment of personal information we
collect through the Service.
who use ("users") to the Service, as well as those who visit ("Visitors") RxRefill.net
Web sites (collectively, "Customers"), of the ways we collect, use, safeguard and
disclose of information we obtain from them through the Service and at RxRefill.net
This Policy should be read in conjunction with our other Internet service related
legal agreements and policies. We request that you read this Policy thoroughly,
and contact us with any questions or comments you may have.
- How We Use It
To Whom We
- Access To Information
To This Policy
How To Contact
1. Information We Collect
When you register for the Service, you provide us with Personally Identifiable Information.
"Personally Identifiable Information" or "Personal Information" means any information
that is associated with your personal identity, such as your name, service address,
telephone number(s), social security number or driver's license number, premium
service subscription information, user IDs, passwords, email address, billing and
payment information, customer correspondence and communications records, maintenance
and repairs, and other service-related information. At the time of initial provisioning,
we also collect information about your computer (to assist us in configuring it
for our Service), as well as your service choices. We may also collect Personally
Identifiable Information from Customers who respond to email surveys or register
at our Web sites for information. In these instances, our Customers are notified
before any Personal Information is collected and may elect not to provide their
We do not read your email messages or the content of other online communications
that reside on or pass through our Service. We may however, retain and provide such
communications if we are legally required to do so. In addition, please be aware
that once your communications leave our network and enter the public Internet on
their way to their recipient, your communications may be monitored or intercepted
by third parties or other Internet service providers over which we do not have control.
Moreover, since we cannot control Web sites or Internet services operated by third
parties, we recommend that you review the terms of service and privacy policies
of those Web sites and services.
2. How We Use It
Generally, we use Personally Identifiable Information to manage our Service, such
as, to verify billing accuracy, to communicate with our Customers about service-related
issues, for abuse management, to collect past due bills, and to maintain financial,
tax and legal records. We may make Personally Identifiable Information of Customers
available to our employees, agents and contractors for our internal business purposes,
as well as to our outside auditors, attorneys and accountants, potential and actual
purchasers of our business, and local franchise authorities. The frequency of any
such information disclosure will vary in accordance with our business needs.
Aggregate Information is used for network management, maintenance, performance evaluation
and security. We may also transfer the Aggregate Information we collect in connection
with the sale, merger, or transition of our system to a third-party.
We may send you marketing and informational materials from us or on behalf of our
business affiliates or partners.
3. Whom We Share It With
Generally, we do not disclose Personally Identifiable Information to third parties
without your consent or as otherwise permitted under the law, including but not
limited to, in order to render, or conduct a legitimate business activity related
to a service provided by us to you. We may disclose names and addresses
of users if (i) we have provided the user with the opportunity to prohibit or limit
such disclosure, and (ii) the disclosure does not reveal, directly or indirectly,
the extent of any viewing or other use by a user of our service, or the nature
of any transaction made by a user over our system. It is our policy not to provide
Personal Information (other than names and addresses) to any third party for its
use in connection with mailing lists or marketing purposes, other than those parties
that we retain to conduct our mailings, surveys, contests, or marketing campaigns,
or who act on our behalf. (See "Choice" below for information on how to
limit the transfer of Personal Information.)
In addition, third parties to whom we may disclose Personal Information to perform
activities on our behalf (e.g., executing e-mail communications or collecting past
due bills) are obligated to maintain the privacy of the Personal Information we
provide them. We require those third parties to use Personal Information only for
the limited purposes for which the disclosure is made and in accordance with this
Under special circumstances we may disclose Personal Information without your consent
if we believe, in our sole discretion, it is reasonable to do so to: satisfy laws
(such as the Electronic Communications Privacy Act, as amended) or government regulations;
comply with legal process or law enforcement requests; commence legal actions for
violation of our AUP or user Agreement; or protect the rights or property of the
4. Access To It
Upon written request delivered to [email protected],
we will make Personally Identifiable Information about you contained in our business
records available to you within ten (10) days of our receipt of your written request
to examine such information. You may only inspect records containing information
about you. You are responsible for the cost of copying any documents you request.
We will make this information available during normal business hours at our office
listed on the front cover of your billing invoice, and we will give you an opportunity
to correct any error in the information we maintain.
5. Retention Of It
We maintain Personally Identifiable Information in our regular business records
as long as you are a user and for a longer time if necessary for our business purposes.
Unless a court has asked us for access to this information, we will destroy it once
it is no longer necessary for our business purposes.
You may choose not to receive marketing communications from us and to limit our
disclosure of Personally Identifiable Information we have collected from you. Upon
such choice, we (i) will not contact you directly with marketing communications
about our Service, and (ii) will not use Personally Identifiable Information obtained
from you through registration with the Service to contact you with marketing communications
about any other RxRefill.net products or services. Please note, however, that we
may still be required to communicate with you if necessary to render or conduct
a legitimate business activity related to the Service, and to disclose Personally
Identifiable Information if required to do so by law. In order to make this choice
you must notify us in writing at [email protected],
and include your name, address, account number (pin number), and the information
that you do not wish to be disclosed.
We secure the Personally Identifiable Information we maintain about you on computer
servers in an appropriately controlled, secure environment, protected from unauthorized
access, use or disclosure, and have in place appropriate policy guidelines to safeguard
this information. We also use encryption technology when collecting sensitive information
such as a credit card number. While we attempt to ensure the integrity and security
of our network and systems, we cannot guarantee that our security measures will
prevent third-party "hackers" from illegally obtaining this information.
"Cookies" are small data files sent to your browser and stored on your hard drive.
usage. These files do not collect Personally Identifiable Information about you.
Rather, they operate by identifying your browser, saving information regarding your
use of a Web site, and providing you with personalized services. For example, a
cookie can remember your password for logon procedures, save your preferences for
a personalized home page and remember items you have selected for purchase during
a visit to an online store. The result is a more personalized and enjoyable experience.
9. Modifications To This Policy
We may change this Policy from time to time to take into account new or changing
circumstances. Any changes to this Policy will be prospective and will therefore
not change the way we use information collected prior to the changed policy.
10. How To Contact Us
For any questions regarding this Policy, please contact us at one of the following:
Phone: See your invoice or visit
and check under "About Us"
U.S. Mail: See your invoice or visit
and check under "About Us"